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Position Details
Peninsula Health
Reference Number 22728
Position Title Administration Assistant
Employment Status Permanent Part Time
Location PH Community Health - Frankston
Advertisement text About Peninsula Health
Peninsula Health provides public healthcare services to residents of the Mornington Peninsula.

Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud.

Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence.

Position Summary
ACCESS is the first point of contact and connection for referrals, information and advice given for a wide range of community health, rehabilitation and specialist services provided by Peninsula Health.

The ACCESS Administrative Assistant will provide administrative support to ACCESS clinicians to ensure effective and efficient day to day functioning of the service. The ACCESS Administrative Assistant works in collaboration with colleagues and communicates effectively with members of the public (including referrers, clinicians and community members) who contact our service.

Key Responsibilities
• Screen ACCESS telephone calls and respond to enquiries courteously and promptly
• Present a professional image and ensure that confidentiality of information
received is maintained at all times
• Work collaboratively with colleagues to ensure effective and efficient administrative
systems for the ACCESS service

How to apply
To apply, please click on the APPLY NOW button to forward you current resume and covering letter for consideration

Other Information
• Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must meet the immunisation requirements of their role prior to commencement.
• Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
• Peninsula Health believes in the strength of a diverse and inclusive workforce where each person’s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community – regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation.
Selection Criteria Essential: Excellent verbal communication and interpersonal skills including excellent telephone manner
Essential: Sound written communication skills
Essential: Excellent computer and keyboard skills
Essential: Ability to work unsupervised and as an effective team member
Essential: Sound understanding of privacy and confidentiality
Essential: Ability to complete tasks efficiently and accurately in a busy work environment
Desirable: Experience working within a customer service environment
Desirable: Previous database and data entry experience
Desirable: Previous experience working in health and/or community services
Desirable: Proficiency in Microsoft Office suite of programs (Word and Excel )
Contact Person Karen Ridgway
Contact Number 0458842155
Alternate Contact Person Rachel Malas
Alternate Contact Number 97842799
Closing Date 01/03/2018
Position Description ACCESS Admin PD 2018.pdf