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About Peninsula Health
Peninsula Health provides public healthcare services to residents of the Mornington Peninsula.
Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud.
Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence.
For more information on Peninsula health please feel welcome to visit our website http://www.peninsulahealth.org.au/
About the Position
A career as a Mental Health Telephone Triage Clinician can be very rewarding, as you are the first point of contact for callers who may be experiencing a mental health emergency.
Peninsula Health Mental Health Service are seeking an innovative energetic and experienced Mental Health Telephone Triage Clinician.
The Mental Health Telephone Triage Clinician, as a member of the multidisciplinary team, provides comprehensive and timely telephone screening, triage and review of mental health status with the aim of categorising and referring clients to the most appropriate assessment and treatment option within either the Peninsula Health Mental Health Service or through an external service provider.
The Mental Health Telephone Triage service co-ordinates and/or facilitates face to face same day/next day assessment by the newly developed Access and Assessment Team (AAT). The AAT is a community based initial comprehensive assessment service that responds in a timely manner according to the mental health triage scale.
The Clinician works competently within their scope of practice to deliver safe, evidence based person centred care to achieve optimal health outcomes.
Is this the position for you?
• Are you a registered Occupational Therapist, Nurse, Psychologist or Social Worker?
• Can you type quickly and accurately while listening to information?
• Do you have strong judgment and decision making skills?
• Can you be appropriately assertive but empathetic with people who are distressed?
• Do you have the ability to work under pressure with competing demands within tight time schedules?
• Can you commit to working across all shifts times- 0730 to 2230?
• Can you use complex computer systems?
• Can you multitask in a busy and unpredictable environment?
• Can you manage the emotional impact of dealing with mental health emergency?
What we can offer you
• Salary Packaging - maximise an employee’s net salary by directing some of their pre-tax salary to pay for certain benefit items, such as rent, personal loan or mortgage
• Parking – On-site, low cost parking facilities at all sites
• Make your mark on our local community
How to apply
To apply for this position via Seek, please click on 'Apply for this Position' which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on 'Apply Now' and follow the below steps to finalise your application:
Existing Account Users:
1. Click 'Sign in' and follow the prompts to upload your Resume and Cover letter
New Account Users:
1. Click 'Register' to create an account
2. Once registered, click 'Sign in' in the top right hand corner
3. Type in the reference number (located at the top of the ad)
4. Re click 'Apply Now’ and follow the prompts to upload your Resume and Cover letter
If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700.
If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below
Other Information
• Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must meet the immunisation requirements of their role prior to commencement.
• Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
• Peninsula Health believes in the strength of a diverse and inclusive workforce where each person’s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community – regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation.
Click here to view information on living on the Mornington Peninsula
Click here to view information on preparing for your employment at Peninsula Health
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| Selection Criteria |
Essential: Qualified and Registered, with relevant National Board (Clinical psychology for Psychologist; Mental Health nursing qualification such as a post graduate qualification in psychiatric/mental health nursing or a specialist undergraduate psychiatric/mental health nursing program).
Essential: Demonstrated clinical knowledge and skills commensurate with experience, including extensive and recent experience in the mental health field including acute inpatient services and/or community mental health care.
Essential: Takes responsibility for own actions and is proactive and self-starting. Prepares written documentation using clear, concise and grammatically correct language. Able to use basic computer software applications.
Essential: Demonstrated working knowledge and understanding of the Victorian Mental Health Act 2014, the National Standards for Mental Health Services 2010, the National Standards for the Mental Health Workforce 2002 and the Australian Council on Healthcare Standards including EQuIP.
Desirable: Able to demonstrate ongoing commitment to professional development
Desirable: Is able to identify continuous improvement opportunities for improved patient/consumer outcomes.
Desirable: A current Victorian Drivers Licence |