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About Peninsula Health
Peninsula Health provides public healthcare services to residents of the Mornington Peninsula.
Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud.
Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence.
Position Summary
An opportunity has arisen for an appropriately qualified self-motivated IT Service Desk Officer to join the Computer Services department based at Frankston Hospital on a full time basis.
Two positions are available on a 4 week rotating shift roster.
Applicants must be able to work between 16:00 - 00:30 (Shift A) and 00:00 - 08:30 (Shift B).
The successful candidate must have a demonstrated in-depth knowledge of Windows OS and applications and meet the following criteria;
• Excellent analysis, problem solving and communication skills
• Is a team player
• Previous experience in a Service Desk environment
• A strong customer focus
• Excellent working knowledge in Windows OS, MS Office based applications and Citrix
• A strong understanding of ITIL
Key Responsibilities
• Ensuring effective customer service is delivered at all times
• Provide first level support, analyse and problem solve
• Prioritise requests and escalating when necessary
Benefits
• Supportive and dynamic team environment
• Salary packaging benefits
How to apply
To apply, please click on the APPLY NOW button to forward you current resume and covering letter for consideration
Other Information
• Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must meet the immunisation requirements of their role prior to commencement.
• Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
• Peninsula Health believes in the strength of a diverse and inclusive workforce where each person’s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community – regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation.
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