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Position Details
Peninsula Health
Reference Number 24669
Position Title Consumer Peer Support Worker - Aged Person Community Mental Health Team
Employment Status Permanent Part Time
Location Peninsula Community Mental Health Service
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• Ideal opportunity to develop your career
• Mornington Peninsula Location
• Salary Packaging Benefits

About Peninsula Health

Peninsula Health provides public healthcare services to residents of the Mornington Peninsula.

Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud.

Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence.

For more information on Peninsula health please feel welcome to visit our website http://www.peninsulahealth.org.au/

Position Summary

An exciting opportunity now exists for an innovative and energetic Consumer Peer Support Worker to join our Aged Persons Community Mental Health Community Program in a Permanent Part Time position

The successful applicant will be working business hours 8.30am – 5.00pm, 3 days per week and will receive excellent training, supervision and support within a dynamic team environment and have access to salary packaging benefits.

The Aged Persons Community Mental Health Program is a specialist multi-disciplinary and integrated service that provides care coordination through an assertive outreach model for persons 65 years and older, experiencing severe and persistent mental health disorders. The team provides a broad range of treatment, case management, care interventions and support for those clients living in the Peninsula Health Mental Health Service catchment

The peer support worker and team clinicians work collaboratively to develop improved clinical outcomes for the consumer , alongside other care agencies, general medical practitioners and residential aged care facilities.

See Position Description for further details.

Key Responsibilities

• Work within the scope of practice for peer workers to provide safe and effective care to consumers
• Ensure a high standard of service is delivered at all times.
• Demonstrate positive workplace behaviours and relationships at all times.
• Maintain up to date professional development.
• Practice within the provision of a safe environment from both occupation health and safety and infection control perspective.
• Complete all mandatory training as per policy and participate in organised training and development activities

Level 1 Duties
• Contribute effectively to clinical review processes and team activities
• Assist consumers and their families to be aware of their rights and responsibilities
• Contribute effectively to the ongoing use of the Strengths Model and recovery orientated practice
• Provide orientation to service users
• Assist relevant staff to provide information to consumers which is clear and accessible
• Provide informal, practical support to consumers, including listening to consumer concerns, providing information about the Public Mental Health System and assisting consumers to access appropriate supports

Level 2 Duties
• Guide, orientate, and mentor Peer workers Level 1 when applicable
• Assist with complex client relationships
• Communicate advance alternative views within the workplace
• Prioritize their own work
• Uses experience to make decisions with clients regarding service options
• Promotes an individual’s rights based approach to achieve optimal recovery
• Negotiates complex interpersonal relationships
• Provide role modelling of alternative strategies and engagement styles to staff
• Assisting in development of skills and knowledge that can be transferred to the community
• Provision of peer support opportunities about learnings from ‘lived experience’ of consumers, sharing coping strategies, recovery journeys, mutual support and problem-solving groups.
• Bringing an enriched consumer perspective outlook to staff education and development, on issues such as consumer experiences in the community and what consumers mean by personal recovery.
• Promotion of systemic advocacy to allow a reflection of consumer perspectives on how services operate.
• Providing personal help and equal (non-hierarchical) mentoring options for consumers.
• Ensure strengthened consumer participation and the consumer advocacy voice.
• Be aware of and work in accordance with organisational policies and procedures including industrial agreement conditions, occupational health and safety and equal employment opportunity.

Essential Criteria

Please refer to the Position Description for more information.


• Generous Salary Packaging - maximise an employee’s net salary by directing some of their pre-tax salary to pay for certain benefit items, such as rent, personal loan or mortgage
• Parking – low cost parking facilities at all sites
• Beautiful Mornington Peninsula location
• Supportive team environment

How to apply

To apply for this position via Seek, please click on 'Apply for this Position' which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on 'Apply Now' and follow the below steps to finalise your application:

Existing Account Users:
1. Click 'Sign in' and follow the prompts to upload your Resume and Cover letter

New Account Users:
1. Click 'Register' to create an account
2. Once registered, click 'Sign in' in the top right hand corner
3. Type in the reference number (located at the top of the ad)
4. Re click 'Apply Now’ and follow the prompts to upload your Resume and Cover letter

If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700.

If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below

Other Information
• Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must complete a National Criminal History Records Check, meet the immunisation requirements of their role and demonstrate evidence of current work rights to work in Australia prior to commencement. You may also be required to provide a Working With Children Check card. To find out more about our quality employment standards and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/
Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
• Peninsula Health believes in the strength of a diverse and inclusive workforce where each person’s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community – regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation.

Click here to view information on living on the Mornington Peninsula

Click here to view information on preparing for your employment at Peninsula Health
Selection Criteria Essential: Demonstrated ability and relevant skills acquired through a lived experience of mental illness, in providing a consumers’ experience
Essential: Ability to work collaboratively with individuals and groups and have an understanding of the diversity of cultural, linguistic and gender backgrounds of our community and the impact this has on consumers and their families experience of mental illness
Essential: Understanding of the concepts of recovery
Essential: An understanding of current Victorian mental health service systems of service delivery and issues, including clinical and community systems
Desirable: Ability to work within a Recovery Framework with a consumer focus, ensuring this focusses on the consumers’ sense of dignity and self determination
Desirable: Knowledge of current mental health strategic planning
Desirable: Computer skills in Microsoft Office
Contact Person Marina Nasso
Contact Number 97846999
Closing Date 29/01/2019
Position Description Peer Support Worker Consumer PD.pdf