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Position Details
Peninsula Health
Reference Number 27270
Position Title Patient Services Assistant - Casual Bank
Employment Status Casual
Location All Sites
Advertisement text Work across various services and specialties
Work your own roster to suit your life style
Your opportunity for Career progression
Frankston, Mornington Peninsula & surrounding locations


Who We Are and What We Stand For

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

What You Will Be Doing
Peninsula Health currently has an opportunity for experienced and passionate Patient Services Assistant’s to join our devoted team on a Permanent or Casual basis .

Peninsula Health will not be able to deliver health care services and optimum person centered care to our community without your support.

The Patient Services Assistant is an integral and valued member of the wider Support Services team. This role delivers services across four main areas: customer service, food service, cleaning and transportation and contributes to a clean, safe and comfortable environment for patients, visitors, and staff.


• Ensure a high level of customer service is delivered at all times.
• Maintain a clean, hygienic and safe environment
• Perform all duties in a timely and efficient manner.
• Maintain food standards as detailed in the food safety standards.

What You Need
Commitment and a passion to assist in the ease and comfort of our staff and patients
• Certificate III in Patient Services Assistance or Certificate III in Health Services Assistance
• Certificate II in Food Safety for Food Handlers
• Ability to work as part of a multi-disciplinary team
• Actively supports change by adjusting work practices.
• Excellent interpersonal skills, a ‘can-do’ attitude and the ability to interact with people from all walks of life.
• Ability to work across all Peninsula Health Sites
• Availability to work in accordance with a 7 day rotating roster
• Availability to work minimum 1 shift per month

What Next

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

Additional Requirements

Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
https://www.peninsulahealth.org.au/careers/working-preparing-employment/

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.
Selection Criteria Essential: Certificate III in Patient Services Assistance or Certificate III in Health Services Assistance
Essential: Excellent interpersonal skills, a ‘can-do’ attitude and the ability to interact with people from all walks of life.
Essential: Commitment and a passion to assist in the ease and comfort of our staff and patients
Essential: Ability to work as part of a multi-disciplinary team
Desirable: Availability to work in accordance with a 7 day rotating roster
Contact Person Shirlene White
Contact Number 978407744
Alternate Contact Person Mark Carson
Alternate Contact Number 97848346
Closing Date 03/02/2021
Position Description Patient Services Assistant - Casual Bank.pdf