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Position Details
Peninsula Health
Reference Number 24401
Position Title Allocations & Training Officer- Support Services
Employment Status Permanent Part Time
Location All Sites, Frankston Hospital
Advertisement text About Peninsula Health

Peninsula Health provides public healthcare services to residents of the Mornington Peninsula.

Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud.

Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence.

For more information on Peninsula health please feel welcome to visit our website http://www.peninsulahealth.org.au/

Position Summary

This is a multi-skilled role primarily responsible for ensuring the Support Services Department is sufficiently resourced with staff that have the appropriate skills to meet the needs of our consumers. This involves ensuring vacant shifts are filled in a timely and effective manner in regards to skill mix, labour costs and service needs. This role holds a key responsibility for the engagement and communication with Bank, Pool and Agency stakeholders. In addition this positon will be responsible for ensuring all PSA/SSA Staff have the appropriate skills and knowledge to undertake the required tasks in a safe and effective manner.

This is a permanent part time position Monday to Friday 75 hours per fortnight.

Key Responsibilities

• Ensure an excellent standard of customer service is delivered at all times.
• Interact and problem solve with key stakeholders in regards to temporary staffing decisions.
• Be aware of and work in accordance with organisational policies and procedures including award conditions, occupational health and safety and equal employment opportunity.
• Critical Thinking: develop or assess materials/resources that will help employees understand the requirements of their role.
• Decision Making: Develop the best programs to train employees that meet the needs of the organization.
• Communication Skills: Have the ability to present to groups of employees, speak with key stakeholders, report to management and meet with vendors.
• Management: provide effective management of staff training to ensure that high quality, compliant training and service is delivered and aligned with relevant OH&S polices and safe work practices.

Essential Criteria

• Certificate III in Health Services or Certificate IV in Workplace Training and Assessment.
• Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern job training methods and techniques
• Experience in a high volume temporary placement role
• Experience with e-learning platforms
• MS Office Proficiency
• Advanced organizational skills with the ability to handle multiple assignments
• Strong communication skills
• Knowledge of relevant Health Care Enterprise Bargaining Agreements (EBAs)


• Salary Packaging – ability to access $9000 of your annual salary tax free every year, this means you are charged less tax and receive more money for you every pay!
• Parking – On-site, low cost parking facilities at all sites
• Corporate Membership with the Peninsula Aquatic Recreation Centre
• Work on the beautiful Mornington Peninsula- only 45 minutes from Melbourne CBD

How to apply

To apply for this position via Seek, please click on 'Apply for this Position' which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on 'Apply Now' and follow the below steps to finalise your application:

Existing Account Users:
1. Click 'Sign in' and follow the prompts to upload your Resume and Cover letter

New Account Users:
1. Click 'Register' to create an account
2. Once registered, click 'Sign in' in the top right hand corner
3. Type in the reference number (located at the top of the ad)
4. Re click 'Apply Now’ and follow the prompts to upload your Resume and Cover letter

If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700.

If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below.

Other Information

• Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must meet the immunisation requirements of their role prior to commencement.
• Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
• Peninsula Health believes in the strength of a diverse and inclusive workforce where each person’s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community – regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation.

Click here to view information on living on the Mornington Peninsula

Click here to view information on preparing for your employment at Peninsula Health

Selection Criteria Essential: Do you have a Certificate IV in work place training and assessment or similar qualification.
Essential: Can you demonstrate a proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
Essential: Do you have the ability to complete a full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
Essential: Have you had experience in a high volume temporary placement role?
Essential: Do you have strong communication skills.
Essential: Knowledge of relevant Health Care Enterprise Bargaining Agreements (EBAs)
Contact Person Alex MacLean
Contact Number 97847372
Alternate Contact Person Mark Carson
Alternate Contact Number 97848346
Closing Date 19/10/2018
Position Description Support Servcies Allocations & Training Officer.pd.pdf