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Position Details
Peninsula Health
Reference Number 27838
Position Title Elective Surgery Waiting List Officer
Employment Status Permanent Full Time, Permanent Part Time
Location Frankston Hospital
Advertisement text Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

What You Will Be Doing
The Elective Surgery Booking Officer works within the Department of Surgery – Elective Surgery Waiting List Office, which consists of the Elective Surgery Access Manager, Elective Surgery Clinical Coordinators and Booking Officers.

The role supports the day to day functioning of the Elective Surgery Waiting List Office, supported by the Elective Surgery Access Manager, and focuses on the ongoing maintenance of the Elective Surgery Waiting List and the accurate updating of patient’s data as per the guidelines of ESIS (Elective Surgery Information Systems).

Key Responsibilities
• Ensure effective customer service delivered at all times
• Working within the guidelines for waiting list management as per the Elective Surgery Access Policy.
• Work collaboratively with clinical coordinators
• Keeping accurate patient information updated
• Audit patients on the waiting list
• Data entry onto iPM
• Ensuring positive workplace behaviours and relationships

What You Need
• Demonstrated experience at administrative level
• Proficiency in Microsoft Office applications desirable
• Sound written communication skills
• Medical Terminology
• Excellent verbal communication and interpersonal skills including excellent telephone manner
• Ability to work unsupervised in a confidential environment.
• Ability to prioritise competing demands and problem-solve

Benefits
• Great team, respectful culture & supportive management
• Skip the traffic & work close to home in Frankston, gateway to the gorgeous Mornington Peninsula
• Excellent salary packaging benefits, discounted onsite parking and employee benefits program

What Next
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
https://www.peninsulahealth.org.au/careers/working-preparing-employment/

Selection Criteria Essential: Demonstrated experience at administrative level
Essential: Excellent verbal communication and interpersonal skills including excellent telephone manner
Essential: Sound written communication skills
Desirable: Proficiency in Microsoft Office applications desirable
Contact Person Jenny Abernethy
Contact Number 97848345
Alternate Contact Person Lisa Holden
Alternate Contact Number 97848470
Closing Date 17/01/2021
Position Description Waiting List Officer_ Position Description 2021.pd.pdf